Mace Group is committed to providing a website that is accessible and meets the Directive (EU) 2019/882 of the European Parliament and of the Council, and of the Public Sector Bodies (Websites and Mobile Applications No. 2) Accessibility Regulations 2018 to the extent they are applicable.
This accessibility statement applies to this website www.macegroup.com.
This statement was prepared on 5th June 2025 as part of a structured accessibility audit of the Mace Group website. This statement will be reviewed on an annual basis.
Compliance status
The Mace Group website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, with some known limitations outlined below. A structured accessibility audit was conducted across all page templates and key user journeys using both automated and manual testing methods. This included screen reader compatibility (NVDA), keyboard navigation and semantic structure validation.
Non-accessible content
While we strive for full compliance, we are aware of the following limitations:
- Inconsistent tab order: Due to layout differences between desktop and mobile views, the logical tab order may vary, which can affect keyboard navigation.
- Third-party content: Some embedded third-party tools, or content, may not fully meet accessibility standards. We are working with providers to address these issues where possible.
- Browser compatibility: While we aim to support all major browsers, we are aware that Safari may exhibit inconsistent behaviour with certain accessibility features, particularly those involving ARIA(Accessible Rich Internet Applications) attributes and live region updates. These inconsistencies can affect how screen readers interpret dynamic content or labelled elements. We recommend using the latest version of Chrome, Edge, or Firefox for the most reliable assistive technology support.
- Content: Some of our older videos and PDF documents may not fully meet current accessibility standards. We are actively working to improve the accessibility of this content.
Ongoing governance and improvements
Accessibility is a shared responsibility across our teams, and we are actively working to improve accessibility through the following measures:
- Accessibility checkpoints at key stages of the website design and development process.
- Manual testing alongside automated tools to ensure a more accurate and inclusive experience.
- Training and guidance for content editors and developers to embed accessibility best practices into daily workflows.
- Knowledge sharing between internal teams and accessibility specialists to build broader capability.
Feedback and contact
If you encounter any accessibility barriers on the Mace Group website, or have suggestions for improvement, please contact us at:
Email: website@macegroup.com
Phone: +44 (0)20 3522 3000
Postal Address: Mace Group, 155 Moorgate, London EC2M 6XB, United Kingdom
We aim to respond to all accessibility-related queries within five working days (if a response is required).
