As Chief Information Officer, Michelle leads Mace’s digital strategy, ensuring that innovation remains top of the agenda.
Prior to joining Mace in 2018, Michelle spent more than twenty years leading digital transformation for major retailers. Over the last six years Michelle has developed Mace’s digital infrastructure to enable the business to operate globally with agility, effective governance and security. Under Michelle’s leadership, her team has implemented a global ERP system, taking a cloud first approach to digital solutions, that is enabling Mace to leverage generative AI and utilise technologies that provide Mace people with enhanced career opportunities.
In 2024, Michelle led the development of Mace’s digitalisation strategy which has transformed how Mace delivers the built environment by creating a fully-connected, digitally-led proposition.
