Macro lands first Indian residential FM appointment

Macro, Mace’s facilities management division, has been appointed to manage The Crest, a luxury residential development of 765 units across six towers in DLF5, Gurugram, India. 

The appointment is the first Indian residential facilities management contract secured by Macro, which works across the globe to operate commercial, residential and leisure facilities across the world on behalf of its clients. 

Macro manages a number of other properties in India on behalf of Invesco, a long-term global client. The Crest will be Macro’s first project for DLF and its first residential project in India. 

Macro’s new contract will see it deliver facilities and estate management services in the common areas of The Crest condominium, including security, grounds keeping, lift maintenance, landscaping, cleaning and pest control across the project’s 8.8 acres. 

DLF is India’s largest real estate development company, and builds a range of different residential and commercial property across India. 

The Crest, a luxury residential project in DLF5 is ready to welcome its first residents soon. Mace’s consultancy arm has been delivering Project Management services on the project since its inception in 2012. 

Major projects that Mace has delivered include the Shard in London, the Venetian in Macau, and the Jumeirah Beach Residence in Dubai. Mace is currently helping to deliver Dubai Expo 2020 and the redevelopment of the Battersea Power Station in London. 

Aakash Ohri, Senior Executive Director, DLF, said:

“Over the past five years, Mace has delivered fantastic results for us, managing a number of our residential and commercial projects.

Over this period, our relationship has gone from strength to strength. We are very confident in our appointment of Macro’s team to deliver a world-class service for the residents of The Crest.”

Manny Sagar, Managing Director, APAC for Macro, said: 

“We’re obviously very proud that DLF5 has chosen us to manage its new luxury residential project. 

“This appointment is a demonstration of both Mace’s commitment to delivering excellent services to our clients and the great synergies between our consultancy and our operations teams. 

“We look forward to taking over the scheme when Mace hands it over to DLF5 in early 2018, and we will work closely with our client and colleagues to ensure that the new development is operating perfectly for its new residents.”