Macro wins International Standard Chartered Bank contract

Macro has won a international Integrated Facilities Management (IFM), Workplace Services and Project Management contract with Standard Chartered Bank, managing a 4.2 million sq ft portfolio across four continents.

The five year, multi-million pound contract, will now see Macro operating in South America and Pakistan while expanding in Africa, Europe and the Middle East.

Project Management will be provided via Macro’s parent company, Mace, and will include cost management consultancy services for retail and commercial projects across 42 markets. Mace will also provide a design production hub facility in South Africa, supporting retail branch designs and workplace effectiveness solutions across the regions.  

A Macro Workplace Effectiveness team will be responsible for exploring workplace innovation opportunities for the bank and new ways of working together with FM workplace services, workplace and office design, and occupancy management.

Full facilities management (FM) services will include Mechanical, Electrical and Plumbing, janitorial, reception, security, pantry services, mail room, business support services, health and safety, as well as finance and procurement management.

Macro will manage risk for services under its own remit and energy management, with central monitoring of energy savings driving the bank’s goals for a sustainable solution. A 24/7 helpdesk and CAFM service will be self-delivered through Macro’s own fm24 business.

All services are to be provided to Standard Chartered Bank’s sites in both North and South America: the United States, Argentina, Brazil and Colombia. In the Middle East, the contract covers Oman, Qatar, Bahrain, UAE, Lebanon, Iraq, Egypt, Kingdom of Saudi Arabia, Jordan and Pakistan. European countries include France, Germany, United Kingdom, Guernsey, Jersey, Falklands, Ireland, Sweden and Turkey. In Kenya, South Africa, Nigeria and Ghana, Macro will work in partnership with African FM provider, Tsebo.

Denis McGowan, Global Head of Property for Standard Chartered Bank, said: “We are very proud to be extending and expanding our long standing relationship with Mace Macro, a relationship that extends into new markets and territories, deep in challenges but abundant in opportunities.”

Bill Heath, Chairman of Macro Group and Managing Director for the Middle East, said: “We are honoured to be working with a prestigious client such as Standard Chartered Bank and look forward to expanding our service offering along with its needs. This is a perfect example of how Macro partners with corporate clients who want to optimise their workplace performance.”

Ross Abbate, Macro’s Managing Director for Europe and the Americas, said: “The depth and breadth of this contract makes it truly unique and showcases Macro’s ability to move with a client, anywhere in the world, even if this means moving into new territories. This is an exceptionally exciting project and we look forward to working with Standard Chartered Bank.”